Refund Policy

Effective Date: May 26, 2025

Thank you for your purchase from EllePenaranda.com. I’m honored to be part of your parenting journey and appreciate your trust in my resources.

1. All Sales Are Final

Due to the digital nature of our products (including PDFs, audio guides, and downloads), all sales are final and non-refundable. You receive immediate access upon purchase, which means we cannot offer refunds or exchanges.

Please read all product descriptions carefully before purchasing. If you have questions about whether a product is right for you, feel free to contact us at the email below before buying.

2. Technical Issues

If you have trouble accessing your product (e.g., broken link, download error), please contact us right away. We’re happy to help you resolve the issue so you can access what you paid for.

3. Duplicate Orders

If you accidentally purchase the same product more than once, email us within 7 days with your receipts and we’ll review the duplicate charge for possible correction.

4. Contact Us

We want you to feel supported and respected. If you have any questions about this policy, reach out to:

Email: [email protected]

By completing a purchase on this site, you agree to this Refund Policy and our full Terms & Conditions.